CUSTOMER SATISFACTION SURVEY SYSTEM - ER

The following questions talks about your overall experience in this hospital. We wish to improve the level of service we deliver our clients because you are important to us. Any comments or suggestions you provide through this survey will be highly-appreciated and will be treated with utmost confidentiality.

Control No.: E-ER-2023-03-00001
Personal Information

How would you rate our service? Tick your appropriate rating for each item being evaluated.
A. INFRASTUCTURES





B. (Process) The following processes were done fast, promptly, and clearly:











C. Hospitals Staff’s Relations towards patients, relatives, and companions






D. Survey about the Hospital Staff
18. The Hospital Staff we interacted with were courteous and helpful. (Tick on No Answer if you did not interact with the staff)
How would you rate our service? Tick on the column that best corresponds to your rating for each item.